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Jim McKinley Brown
LXD UX Designer
828 713 9157
94 Beverly Road, Asheville, NC 28805
Skills
Graphic Design

Creativity, Communication, Typography, Adobe CC, Interactive Media, Branding, Delivering Presentations

Storyboarding and Prototyping

Text-based and Visual-based Development, Scenarios, Branching Scenarios, Video Scripts, Audio Narration, Interaction Development, Lo-Fi and Hi-Fi Prototype Development

Needs Analysis

Project Description, Objectives, Constraints, Roles & Responsibilities, Data Collection, Review of Existing Materials, SME Interviews, External Stakeholders, Data Analysis, Recommendations, Training Solutions, Non-training Solutions, Communications

Project Managment

Leadership, Communication, Scheduling, Risk-Management, Cost Management, Negotiating, Critical Thinking, Task Management, Quality Management, A Sense of Humor, Patience, Tech Savvy

Video and Audio Editing

Camtasia, Screen-Cast-O-Matic, Audacity, Peek 360

Articulate 360

Storyline 360, Studio 360, Replay 360, Peek 360, Review 360, Rise 360

UX Research and Design

Quantitative and Qualitative Research Designs; Interviewing; Survey Development and Analysis; Moderated and Unmoderated Usability Studies; Identifying Biases; Empathy Maps; User Personas; Journey Mapping; Analysis and Reporting

Adobe Creative Cloud

InDesign, Illustrator, Photoshop, Adobe XD, Adobe Spark, After Effects

Creative and accomplished learning & user experience designer and researcher with proven success in conducting needs analysis, program evaluation, foundational, design, and post-launch research, project management, and training development. Advanced knowledge of adult learning theories and models. Extensive visual and artistic talents using Articulate 360, Adobe Creative Cloud, Camtasia, and Figma for authoring and prototyping courses, webpages, and apps.

Work Experience
Instructional Designer
LiveRamp Holdings Inc. 225 Bush Street, 17th Floor San Francisco, CA 9410401/22/2022 – Present

I collaborate with a dynamic team of content curators, trainers, and customer service professionals to design and deliver product and service training courses to clients and LiveRamp employees.

  • Develop engaging and interactive eLearning,vILT, and ILT courses using various authoring tools.
  • Build relationships with stakeholders and content experts to secure quality learning and end-user experiences.
Learning Architect & Quality Reviewer
iDesign 4514 Cole Ave, Suite 250 Dallas, TX7/2021 – 01/21/2022

I partner directly with subject matter experts (SMEs) and stakeholders to design and develop research-based courses that ensure client success. I build trust with all stakeholders by conducting successful kick-off meetings, managing design projects, meeting deadlines, and preparing course documents for review and production. I perform reviews for IDs and partner institutions to ensure accessibility and quality assurance.

• Create learning experiences that guarantee stakeholder satisfaction and client results

• Build successful relationships with SMEs that secures quality course content

Instructional Designer & Virtual Trainer
Literacy Together 31 College Place, Asheville, North Carolina2020 – 2021

I designed elearning tutor training courses for volunteer literacy tutors on how to conduct virtual tutoring sessions using various technologies. I created training videos on how to navigate the LMS and how to use Zoom (basic to advanced users) and multiple devices to deliver successful tutoring. I provided technical support to deliver quality training during the pandemic.

• Supported directors who struggled to provide training during the pandemic

• Provided expertise on how to deliver quality eLearning to volunteer tutors

Professor of Education
Mars Hill University 100 Athletic Drive Mars Hill, North Carolina2000 – 2020

I authored eLearning courses in education, theatre, ethics, and general education for adult learners and developed assessments to measure student learning. I mentored hundreds of new educators entering the teaching profession. I collaborated with other instructors to develop curricula and served on multiple steering committees.

• Assisted hundreds of aspiring educators to achieve their goals and passions

• Participated in state and national professional organizations

Quality Enhancement Plan Developer
Mars Hill University 100 Athletic Drive Mars Hill, North Carolina2007 – 2010

I developed a five-year professional development program to improve student performance. I conducted a needs analysis that gathered baseline data to determine program direction and developed training and courseware materials. I conducted reviews to measure program goals and objectives.

• Authored major reports for external stakeholders and evaluators

• Developed a $300,000 budget that ensured program sustainability and leverage

Program Evaluator and Researcher
Center for Applied Research and Assessment – CARA2005 – 2007

I evaluated government programs and external grants to determine program effectiveness. I interviewed participants, reviewed company documents, and compiled data for reports. I collaborated with other researchers to produce final reports for various agencies.

• Analyzed both quantitative and qualitative data for program impact studies

• Designed research models to systematically collect data for needs analysis

Education
Instructional Design
eLearning Designer's Academy2020 – 2021

Doctor of Education
The University of South Carolina1999 – 2003
Master of Education – Reading
Sam Houston State University2006 – 2010
Master of Education – Theatre
University of North Carolina – Greensboro1989 – 1991